Experience World Class Service
Our aim at Silk Way West is to become the continent’s leading cargo airline by providing our customers with the best and most cost-effective solutions for transportation of any kind of cargo. Every member of our outstanding personnel upholds Silk Way West’s commitment to reliability and safety along our route network of more than 50 destinations.
We are always eager to assist our clients in organizing their cargo transportation. Silk Way West has extensive experience in areas not serviced by other airlines, such as Afghanistan and Iraq, in addition to regular flights on intercontinental routes that extend throughout Asia and Europe from our centrally located hub in Baku. We work with government and non-government organizations from all over the world to provide dedicated solutions to any request, no matter how complex.
Our fleet of Boeing 747-400F and Boeing 767-300F aircraft meets the highest standards in aviation safety, and all airplanes are equipped with security systems such as our Traffic Collision Avoidance System (TCAS), ELT, ADF, and RVSM.
Since its inception, Silk Way Airlines has grown tremendously in both fleet and network size as a cargo airline. Working with Azerbaijan Airlines, it secures the country’s reputation as a key regional hub.
Silk Way Airlines has gained extensive experience in establishing regular service into areas not serviced by scheduled flights. That’s why Silk Way Airlines performed over 1,600 flights into Afghanistan on L-76TD and An-12 a/c types in 2010 alone. As a result, we have worked with government and non-government organizations to provide dedicated solutions to all requests, no matter how complex.
Silk Way Business Aviation has been a reliable business service since its inauguration as an airline in 2007. In compliance with international aviation standards, and as a member of the European Business Aviation Association (EBAA), we are constantly enhancing the quality and safety of our fleet.
SW Business Aviation operates its own airfleet, allowing clients more flexibility in renting a business or charter aircraft for corporate or individual use. We provide planes for personal and business travel worldwide - whether it’s for an urgent meeting or recreation. In addition to leasing air jets, SW Business Aviation also engages in the organization of flights by designing routes at the request of the client, and high quality maintenance services not only aboard the aircraft but also on the ground. The modern interior of our planes, impeccable inflight meals, and excellent staff work to make your flight experience as luxurious and relaxing as possible.
As a member of the International Flight Catering Association (IFCA), Sky Catering food production makes excellence, service and integrity our trademark. We prepare a wide assortment of impeccable in-flight meals in compliance with our Hazard Analysis and Critical Control Points (HACCP) system, which helps us secure the quality and integrity of our food against health risks. From the beginning of the production process to its delivery onboard the aircraft, our food is monitored to prevent possible allergenic or chemical hazards.
Sky Catering is just one way that Silk Way Holding continues to provide the highest quality for its customers, at every stage of service
Sky Catering ensures the comfort of your flight by serving only the highest-quality meals. We have built our reputation on constantly striving to improve our dining services, employee professionalism, and production techniques. Using the most modern cooking technology imported from France, we proudly serve clients such as Azal, Silk Way Airlines, British Airways, Lufthansa, Cargolux, Aeroflot, and S7.
Silk Way Technics provides quality maintenance services to airlines and aviation companies in Azerbaijan. Performing according to the International Technical Standards, our personnel maintain a fleet Iluushin , Antonov, Boeing, Airbus, and Gulfstream aircraft.
Above all, quality and safety are the main targets of Silk Way Technics. We use intensive training and hiring processes for maintenance experts in order to provide a large scope of maintenance services to Russian and other Western manufactured aircraft such as the Boeing, Airbus, and Gulfstream families of aircraft. Following future development plans, Silk Way Technics will provide maintenance services to the Boeing 787 Dreamliner powered by GEnX engines, Boeing 737NG powered by Rolls Royce and CFM engines.
Silk Way Ground Handling (SWGH) is dedicated to providing excellent handling services in order to improve flight safety, flight regularity, and airport handling capacity.
Ground handling is a specified aviation activity that requires cooperation between different divisions of the airport, airlines and independent contractors. Passenger handling service is a priority to every aviation professional at GHC, which is why we’ve focused on updating ground support equipment, technology, and staff training.
As a result, we use the most up-to-date ground support equipment to provide baggage and cargo handling services to our passengers and fleet. New information technology has been applied to SWGH, and our personnel’s skills keep growing. All of these developments will allow us to handle future growth with confidence.
Silk Way Helicopter Services is Azerbaijan’s largest airline operating in the field of small aviation. Flight safety has always been our main goal. That’s why Silk Way Helicopter Services focuses on constantly improving both our technical and flying personnel’s professional skills. Our highly experienced specialists keep updated on the latest developments and innovations in the world of aviation. In addition to the application of the newest technologies to upgrade aviation quality, Silk Way Helicopter Services conducts research in the field of aviation to take part in international scientific conferences and to establish ties with international members of our industry.
Baku Logistic Center (BLC) is one of the largest and most technologically advanced cargo terminals in the region. We believe that well-trained personnel can streamline cargo processes, minimize delays, and speed up the ground movements of goods.
The terminal’s location at Heydar Aliyev International Airport allows us to significantly increase cargo turnover, thus making Baku an important transfer zone. Meeting growing cargo transportation demands, BCT has the capability to handle all types of cargo from one central location. Our spacious working environment, advanced handling equipment, and real-time tracking system ensure increased productivity and guaranteed results.
The cargo terminal’s state-of-the-art technical base provides an extensive and specialized warehouse area for door-to-door handling and cargo storage, including cooling facilities for perishable goods, storage rooms equipped with observation systems, and special storage for hazardous goods.
Duty Free.Az is proud to provide a wide selection of modern and upscale duty-free goods to travelers in the Heydar Aliyev International Airport. Cooperating with Gebr. Heinemann, one of the leading duty-free retailers and wholesalers worldwide, Duty Free.Az offers passengers access to upscale products at exclusive prices. Customers can enjoy shopping in our modern stores for the best perfumes, cosmetics, fashions, electronics, liquors, and tobacco products.
Our professional service and high-end products have allowed us to become the best duty-free retailer in the region and to expand to six stores. To continue our achievement in duty-free retail, Duty Free.Az is constantly improving the training and development of our professional staff, who are specialists in assisting customers with the highest level of retail service.
Located at an excellent location at the Heydar Aliyev International Airport the Sheraton Hotel, only 3 minutes drive to the Baku Expo Centre and 25-minute from Baku City Centre, offers today’s business and leisure travellers reliability, friendly service and modern attractive facilities at excellent value. All 205 bedrooms including standard and executive rooms, junior suites and Presidential suite are fully air-conditioned with private facilities.
They offer high speed internet access, tea/coffee making facilities, direct dial telephone, flat screen TV, in-house movies and 24 hour room service.
Comprising eight conventions and meeting rooms with a total area of 388 sqm and incorporating the very latest audio visual technology, Sheraton Hotel has the convenience and flexibility to cater a seminar for 10 people through to themed function up to 650 guests.
Guest can work out in the fully supervised gym, or relax with a sauna and steam rooms or soothing massage.
Complimentary shuttles, which pass the “Baku Expo Centre”, are offered for all of our guests to City Centre and return in every 2 hours.
Silk Way Bank has earned its reputation as one of the most reliable banks in Azerbaijan, providing consistently quality service and engaging in business to increase its country’s economic potential.
As our mission states, our purpose is to provide stable competitive positions in the market of services for target client groups by a combination of innovative implementation, classic banking approaches, and financial efficiency of held operations.
We have proven ourselves in Azerbaijan’s bank sector to be a stable and dynamically developing bank. Silk Way Bank has a network of branches located in Baku, Ganja, and Lenkeran, including a location within the Heydar Aliyev International Airport. This location allows us to provide bank services to organizations within the airport, and encourages our relationship with our shareholder, Silk Way Airlines, the largest private airline in the region. Additionally, Silk Way Bank is an associated member of the Visa International and MasterCard card systems.
Since its foundation in 1995, Silk Way Insurance has taken an important place among Azerbaijan’s leading insurance companies. Silk Way Insurance currently is licensed to write 23 different types of insurance and renders services in all types of aviation insurance to its clients. Consistent with our commitment to aviation excellence, Silk Way Insurance distinguishes itself as the first company to hold multiple aviation insurance licenses in Azerbaijan.
Silk Way Construction & Industry built its reputation by providing quality aviation repair services including construction and assembly operations as well as restoration.
In an effort to further expand and improve the sphere of its services, Silk Way Construction & Industry has established additional branches: SW Beton, SW Maintenance and Cleaning, SW Fibrobeton, SW Cement, and SW Furniture.
SW Beton produces concrete products using modern technological equipment in order to meet the highest international standards. SW Maintenance and Cleaning is responsible for clearing all air terminal complexes and the airport’s surrounding area. SW Fibrobeton manufactures fiber-reinforced concrete that is environmentally friendly, durable, easily ventilated and protected against cracks. As a result, Fibrobeton products reduce costs of construction and allow for easier processing and restoration.
Silk Way Travel is the exclusive agent of Azerbaijan Airlines, with international offices in Paris, New York, Moscow, Tel Aviv, and Seoul, and other cities. Among the services provided by Silk Way Travel include ticket bookings and sales, hotel reservations, car rentals, visa and invitation services, and recreational tour packages to discover Azerbaijan’s rich history and landscape.
As a leader in air transportation, Silk Way Travel is committed to presenting the best selection of travel services to its customers. Our online system streamlines the travel planning process by connecting customers to global travel agents, allowing them to select their preferred travel plans at their own convenience.
We hold ourselves to the highest standards of international luxury tourism by fulfilling our customers’ needs with reliable service from our professional management and outstanding personnel.